Apple’s MacBook DIY repair effort might be good, but a company is already doing it better

In late 2021, Apple surprised us by announcing plans to launch an iPhone self-service repair program, and I was ecstatic.

I switched from Android to iPhone about a decade ago because it seemed like iOS was the place to be if you wanted to access the largest and most interesting mobile app walled garden. But as much as I appreciate the iPhones I’ve worn ever since, I’ve never felt good about buying Apple products. The Cupertino-based company has earned a reputation for designing expensive and notoriously difficult-to-repair hardware, so the promise of being able to buy replacement parts directly from Apple and follow the official guides to repairing your iPhone on your own sounded too good to. be true.

Come on Apple, you can do better. “

And in a way it is. Apple finally launched its iPhone self-service repair kits for iPhone 12, iPhone 13 and iPhone SE 2022 in the US earlier this month, with a promise to expand the program to more countries and more products in the future. It’s a decent start – Apple’s self-service repair website is simple and easy to navigate, with well-illustrated repair manuals that make the prospect of renting the official Apple repair equipment and opening the phone for repair seem almost reasonable. something.

If you had told me in 2020 that Apple would release iPhone 12 repair manuals so well in two years, I would have laughed at you out of the room. Joke on me! (Image credit: Apple)

And while it can get expensive to accept Apple with its offer to buy official tools and replacement parts to fix your iPhone yourself, I appreciate that you have the option to rent tools and return old parts for a discount. I also like the fact that Apple has committed to making replacement parts available for at least seven years after a particular product’s debut, or up to 10 years for the replacement MacBook batteries that Apple plans to offer through this program. future, when it will expand to include M1-Mac equipped.

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